Sully Figueroa
Founder & Executive Director
Founded AITP after caring for her own mother. Fifteen years building the organization from a single caregiver to a statewide team.
AITP Homecare was founded on a straightforward conviction: that the people who need care most deserve the kind of attention that only comes from knowing someone. Not a rotation of strangers. Not a different face every week. A caregiver who learns your routines, earns your trust, and shows up — reliably, consistently, and with genuine investment in your wellbeing.
We are a Connecticut homecare agency in the fullest sense of that phrase. Our coordinators live in the communities they serve. Our caregivers build careers here. When a client's situation changes — a new diagnosis, a shift in mobility, a family moving closer — we adapt the care plan, not the client.
Over the years, we have learned that the quality of care is inseparable from the quality of the relationship. A caregiver who feels respected does better work. A client who feels heard recovers faster. The warmth is not a service feature — it is the mechanism by which the care actually works.
"The warmth is not a service feature. It is the mechanism by which the care actually works."
— Sully Figueroa, Founder & Executive Director
That commitment shapes every decision we make — from how we screen caregivers to how we handle a difficult conversation with a family. We do not measure success in hours billed. We measure it in the number of clients who tell us they feel safe.
Every person in our care is treated as a full human being — not a condition, not a schedule, not a case number. Dignity is the baseline, not the aspiration.
We match clients with caregivers who stay. Consistency builds trust, and trust is what makes care effective.
We answer for the quality of every visit. Our coordinators follow up, our caregivers check in, and our families always have a direct line to someone who knows their situation.
Our commitment
These numbers represent choices — the size of our caregiver roster, the scope of our service area, the consistency of our quality reviews. None of them happened by accident.
Figures reflect active client and caregiver counts as of 2025. Satisfaction data from our annual client survey.
Family voices
These are accounts from families who chose AITP Homecare and chose to share why. We are grateful for every one.
I called on a Tuesday and had a caregiver in my mother's home by Thursday. The coordinator remembered every detail I mentioned — even the small things. That told me everything.
After my stroke, I needed help but I needed my independence too. AITP understood that balance from the first conversation. They didn't just send someone — they sent the right person.
Accounts shared with consent. Names and details are as provided by the individuals.
Request care for your familyReady to start
Our coordinators are available Monday through Saturday. Most families have a care plan in place within 48 hours of their first call.